3:00 P.M. � 5:00 P.M.

Tutorial Session B: Fundamentals of UPS Batteries in Data Centers

Stationary batteries are used as the reserve power source for almost all AC and DC back-up power systems employed in data centers, telecommunications facilities, wireless networks and the broadband infrastructure. It is the author�s personal experience that batteries can be the Achilles heel of almost all critical back-up power systems, yet the humble battery is often wrongly applied, abused, or ignored and will fail sooner rather than later, compromising the total system end-to-end reliability.

This presentation, which will take the form of a lecture with real life examples, will demystify the battery system and provide guidelines to proper battery application and operation, resulting in much more reliable and code compliant back-up power systems.

J. Allen Byrne, Eastern Area Manager, Interstate PowerCare


3:00 P.M. � 5:00 P.M.

Tutorial Session C: IBM - Technology Trends and Directions, A Global Outlook and RAS Perspectives

This is an Industry view that is forward looking (2 - 10 years out) of significant trends that may be disruptive and impact businesses as well as create opportunities. Sub topics include Systems Design, nano technology and digital communities. Reliability measurements today and future requirements will be profiled. Learn how server reliability is measured, details of what contributes to achieving high MTBF and what has IBM found in measuring between different products and teams. Examples of RAS data gathering, up time targets and measurement analysis will include IBM's System z mainframe. A summary of capabilities one should look for in a highly available product and data center includes protection against unplanned and planned outages.

David F. Anderson, PE PMP�, Systems Team Leader, IBM Poughkeepsie Briefing Center

8:45 A.M.

Conference Keynote: Managing the Virtual Data Center

This session will explore the issues facing CIO�s and heads of infrastructure as they manage what is increasingly becoming a virtual "glass house". As servers have multiplied and edge devices have increased the processing and storage capabilities which were once in the data centers have become dispersed. One of the trends will be to bring those devices back in the datacenter however that carries the risk of power and cooling, etc. Fran will discuss the beginning of a new "operational norm" in running these data centers.

Fran Dramis, Former Executive Vice President & Chief Information Officer, Bell South Corporation


10:15 A.M.

Emerson - Strategies For Achieveing High Availability

This session will discuss evolving trends in the datacenter cooling and power infrastructure that leads to higher availability. Flexibility is a key driver to achieving the higher numbers while still minimizing total cost of ownership for the end user.

Randy MacCleary, VP/GM Power Business Group, Emerson Newtork Power


11:15 A.M.

EMC - Virtual Infrastructure: Enabling the Always-On Business

Virtualization is having and will continue to have a profound impact on the modern production datacenter. VMware's Virtual Infrastructure has enabled massive server consolidation but is also addressing problems once thought beyond the reach of industry standard server platforms. From zero downtime maintenance to easier and more robust disaster recovery VMware has rewritten the rules for the always-on infrastructure. Join us and learn how VMware is driving these innovations and helping customers build their next generation data centers today.

Frank Nydam, Business Solutions Manager, EMC - VMWare


1:30 P.M.

APC - How to Achieve the Ultimate in Data Center Efficiency

The industry is scrambling in response to the mounting evidence that data centers consume a growing fraction of total commercial electrical demand. The U.S. Congress recently passed a bill focused on increasing the electrical efficiency of data centers. Customers are frustrated because they simply don't know the efficiency of their existing or planned data centers. They don't know what efficiency they operate at, they don't know their entitlement to increased efficiency, and they can't benchmark their efficiency against other installations. They sense that they have inefficiencies but have no way to identify or fix them. They can't specify electrical efficiency for a new data center even if they want to. It doesn't have to be this way. This presentation shows how to understand, measure, and specify data center electrical efficiency. In addition, it shows methods and approaches for increasing the electrical efficiency of both new and existing data centers.

Neil Rasmussen, Chief Technical Officer, American Power Conversion


3:00 P.M.

Breakout A: New Practice Standards for Data Center Professionals

In recognition of the demands on data center professionals to consistently deliver high uptime environments, several standards oriented groups have collaborated to create a new data center certification program. Developed with an eye to such international standards as ISO 20000, ITIL, and IEC 61000-4-8, this integrated program offers four levels of expertise and covers topics as diverse as power, cooling, security, cabling, safety and more. This session will introduce this new credential, and provide detailed information on the subject matter covered in each of the three achievement levels.

James I. Nelson, MBCP, President of Business Continutity Services, Chairman of the Board, The International Consortium for Organizational Resilience (ICOR)


3:00 P.M.

Breakout B: The "Gotchas" of Backup & Recovery

No matter how well we plan our recovery process, there always seems to be something that bites us when our plans are put into execution. Fortunately these gotchas are usually exposed during DR Testing, but what if one or more of them slip through during a real crisis? Over many years of work assisting clients in DR testing, Rebecca has accumulated a list of gotchas that are often overlooked during planning. In this session, Rebecca reviews some of the more common issues and offers some practical suggestions to deal with the gotchas.

Rebecca Levesque, Senior Vice President, Sales and Marketing, 21st Century Software


3:00 P.M.

Breakout C: Bridging the IT-Facilities Gap in Today's Data Center

Data Centers today are facing an impending crisis. The increase in high density servers and storage has changed the way data centers need to be managed. Many organizations cannot meet service levels and don't have a clear picture of their space, power and cooling capacity. At the root of these issues are two fundamental challenges; managing high density equipment, and bridging the IT-Facilities gap. How organizations proactively address the issue of high density equipment is critical to meeting the demands of the business in an economically efficient manner. Addressing IT-Facilities issues around people, process and technology are also a key to ensuring mission critical facilities can meet business demands. IT Service Management Frameworks like the IT Infrastructure Library (ITIL) offer a blueprint for integrating processes and tools in the data center. This session will provide specific recommendations and discuss solutions for successfully overcoming these challenges.

Sean Nicholson, Senior Director of Product Management, Aperture Technologies, Inc.


9:00 A.M.

Keynote: AT&T - Security in Today's World

We�re all use to the telephone. It�s ubiquitous, and we all grew up using it. But things are changing. That friendly old telephone is morphing into a multi-function monster, and there are those who are more than willing to abuse it and turn it against you. This critical and irreplaceable piece of infrastructure � whether on your desk or in your pocket � has changed. Kevin will discuss ways in which the phone systems we depend upon can be used for all sorts of nefarious purposes. If you use a cell phone, you want to hear this talk. All this and more will be covered in this discussion about Bluetooth, cell phones, Voice over IP and more.

Kevin Kealy, Security Architect, AT&T


10:30 A.M.

High-Density Data Center: Sensible Approaches to Provide Cooling and Power in with Modularity and Scalability

In order to meet its growing business needs, Perot Systems of Plano, Texas, decided to convert a prior research facility at its Plano campus to a high-density data center. The data center will provide 35,000 sf of raised floor area. The object is to provide up to 160 watts of redundant computing power at the raised floor in a 2N parallel redundant topology. The cooling will be provided by traditional air-based CRAC (Computer Room Air Conditioning System) units combined with in-row cooling units integrated with the server racks. This presentation will provide a snap shot of Perot Systems' business continuity model, along with the challenges and lessons-learned from its data center building program.

Ron Gupta, AIA, Principal, SIGMA7 Design Group
Chet Longenecker, P.E., Program Director, Parsons


11:30 A.M.

IBM - Technology Trends and Directions, a Global Technology Outlook

This is an Industry view that is forward looking (2 - 10 years out) of significant trends that may be disruptive and impact businesses as well as create opportunities. Sub topics include Systems Design, nano technology and digital communities. Reliability measurements today and future requirements will be summarized. This session is a condensed version of the tutorial session offered on Sunday.

David F. Anderson, PE, PIMP, Systems Team Leader, IBM Poughkeepsie Briefing Center


1:45 P.M.

Cummins - Effects of UPS Systems on Emergency Generator Sets

UPS Systems with their harmonic filters can produce a leading Power Factor on the Power Source. While this condition is not a problem for the Utility Power Source, leading power factor can cause generator set failures or the failure of certain loads to operate properly while on the genset. This presentation will address that issue and the effects on the Emergency Generator Set and strategies to deal with those issues.

Gary Olson, Technical Counsel, Cummins Power Generation


2:30 P.M.

Square D - Event Reconstruction Technologies for Modern Data Centers

Reliability principles indicate that, due to component degradation, no power system can operate 100% of the time indefinitely. Back up and recovery procedures are designed to save the critical load in an emergency condition. The key to failure recovery is in the ability to quickly understand what went wrong and implement corrective actions. New power montioring systems can re-construct the sequence of events such as circuit breaker tripping, static switch transfer, etc., down to 1 ms resolution. This presentation discusses this technology and the necessity of its application to modern data centers.

William A. Brown, P.E., Lead Engineer for Critical Power Consulting, Square D/Schneider Electric
Mark Kozlowski, Solutions Engineer, Square D/Schneider Electric


3:45 P.M.

Breakout A: "Merger Mania" from an IT Perspective

This presentation will take a look into the last seven (7) years of growth and decline within the Mergers & Acquisitions market. We will review the four types of M & A approaches and identify the start to finish process, as well as the true IT approach to M & A.

Finally, we will review the data center design and implementation process including the full assessment, trends analysis, capacity planning, and the actual data center design process.

Michael Kuppinger, Senior Vice President, Environmental Systems Design, Inc.
Paul E. Schlattman, Technical Program Consultant, Environmental Systems Design, Inc.


3:45 P.M.

Breakout B: Managing the Operations of a Remote Data Center

Faced with the ever changing IT landscape, data center managers must constantly adapt to accommodate new technologies. IT professionals are faced with numerous challenges, including headcount reduction, remote site management, heterogeneous environments and increased service level expectiations. This lecture will focus on future technologies in server management, intelligent power control and environmental monitoring. Attendees will reiew case studeis and practical aplications of leading-edge technolgies, such as lights-out data center management, remote console-based access, out-of-band power control, and real-time monitoring of environmental, intrusion, and power conditions.

Cliff Unger, Sales Engineer, DirectNet, Inc.
Jon Inaba, Director of Sales & Operations, DirectNet, Inc.


3:45 P.M.

Breakout C: A Comprehensive Look at Fire Protection Technologies and Codes

This presentation will educate owners and cosultants about the detection, control and extinguishing technologies specific to the mission-critical facility. Featured will be a new watermist technology that can effectively extinguish electronics fires without collateral damage.

Brian K. Fabel, P.E., Director, National Accounts, Orr Protections Systems, Inc.

8:45 A.M.

Keynote Address:
Intel - Data Center of the Future: Concept Versus Realization

Practical but optimized implementation of Data Center of the Future transitions is a business-critical requirement for the vast number of companies, world-wide, which operate globally dispersed IT assets. Many companies, including Intel, are architecting substantial consolidations in real time, relative to ongoing operations, such that coincident ratification, adoption and deployment of several new technologies and disciplines--high performance/($-Watt-cu.ft.) multi-core compute platforms, virtualization, storage, consolidation, migration, networks, service models, billing and metering, power-thermal co-optimization--must be executed flawlessly to ensure continuity of expected net free cash flows. Arguably, the trending and re-distribution of a substantial portion of the $62+ trillion global 'GDP' hinges directly on the efficiency with which information management infrastructures are, with relative suddenness, being transformed from decades-old configurations to emerging ones. Unrelenting business and competitive uncertainty drives capacity forecast ambiguity, which forces demand for surprisingly novel collaboration, within companies, among real estate, facilities, engineering, IT, R&D and line-of-business executives and thought leaders. In this presentation, we submit a DCOF execution paradigm, for which we present real data, examples and mistakes, whereby harvest of the fundamentally substantial and continuing DCOF implementation benefits to be derived from facilities innovations is enabled.

Karl Wyatt, Ph.D., Senior Technical Advisor, Intel Solution Services
Gary Howard, Senior Solution Architect, Intel Enterprise Solutions Services


10:15 A.M.

Countywide Data Center Lessons Learned

This session will share how Countrywide Financial Services constructed their highest density data center with initial testing at 150w/sf and expandability to 200w//sf. The electrical systems include generators, UPS and support equipment to ensure operational reliability during power outages, electrical disturbances and load growth scenarios. The key elements of the electrical system creating capacity, reliability, availability and maintainability will be explained. The cooling system was designed anticipating load growth from 45 tons at start-up to a DC floor load close to 900 tons after 12 months. Controlling the return air temperature and under floor pressure with innovative control applications produced a "self adjusting" system. Full capacity load bank testing validated that both the electrical and cooling systems functioned as expected. Using server rack mounted in-row load banks, the capability of cooling over 200w/sf was confirmed with spare cooling available. The conclusion was the high value received in full function integrated system commissioning.

Dennis Kniery, Vice President, Corporate Facility Operations - HVAC, Countrywide
Noel Reeves, Vice President of Corporate Facility Operations - Critical Power, Countrywide


11:15 A.M.

Mission Critical Standards for Data Centers

This interactive presentation/discussion is a "must attend" event for those who are responsible for any component of building a new Data Center. Attendees will learn and understand the strategies and steps required to ensure their new Data Center is planned and implemented properly and meets all current requirements; with an eye to future technology advances. Using 'real-world' examples from successful client experiences, the presenter will discuss strategies and best practices for the planning, design and implementation of a successful new Data Center.

Gene Kern, Executive Vice President, WAKE Technology Services, Inc.


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